Everything about Telus customer service
Everything about Telus customer service
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Was the leader and the reason I have been a faithful Telus custiomer For some time. But That is about to alter!!
• A pal who is likewise a Telus customer showed me his system specifics, and he is receiving an identical system for substantially fewer without having to invest in products, which contradicts what Abdul informed me.
If an automated assistant asks for the reason of your get in touch with, mention "I wish to make payment arrangements for my mobility Invoice".
The TELUS team acknowledges that our get the job done spans lots of Territories and Treaty places and we're grateful for the normal Expertise Keepers and Elders who will be with us currently, individuals who have long gone just before us and also the youth that inspire us.
I am requesting a transparent breakdown of my agreement, including all relevant discounts, and a fair resolution to the issues I’ve seasoned. On top of that, I talk to that somebody assessment the decision recordings to be aware of the inadequate cure I been given from various agents.
Payment impacting changes would require a telephone connect with but ahead of executing that, Have you ever tried the payment arrangement choices online?
following the agent evaluation my account he reported i can't provide you with a deal or credits such as you have now with your exiting account, so i just gave up and hangup the mobile phone.
• Once i called to explain, Eunice with the BCX Wireless Auto crew advised me the reductions were applied. Nevertheless, she copied and pasted Abdul’s notes, which didn't make clear the discount Telus customer service facts.
so i known as the customer server (Jane) to unravel the issue following explaining the problem and what It is take place, The agent just side together with her associate and she or he lied with regard to the credits and discounts they faraway from my account as being a loyal customer with Telus and she or he said the credits expired and no longer readily available, she Imagine i'm stupid, If your lower price has expired i should begin to see the expiration day on my Invoice like i see on dwelling service Monthly bill.
In the approaching weeks and months, we'll be Performing to broaden the products and solutions and services supported, so retain examining back for updates.
@Oleginza Wrote: I known as Telus CS at 8.55AM Mountain time plus they hanged up on me, declaring that I really need to phone throughout "common Place of work several hours". Is that this for real?
The TV signal is lost since Friday, September 27th along with the technician who confirmed up yesterday, September 30th couldn't deal with the trouble soon after modifying the Television set cable box and cable. I was knowledgeable that the Internet Modem must be improved as well, but he did not have it.
Hello Everybody, I have to Get hold of customer service with reference to modifying a payment arrangement. I desired to know when there is an electronic mail or other strategy to Get in touch with them for the reason that I'm Doing the job, and most times I endeavor to connect with And do not get to speak to anyone before I must dangle up.
The TELUS group acknowledges that our do the job spans a lot of Territories and Treaty parts and we have been grateful for the normal Awareness Keepers and Elders who're with us these days, all those who have absent prior to us and also the youth that encourage us.